Here's what I understand to be true: people like people who seek their help, advice and guidance. It strokes their egos, and makes you, the asker, appear smarter. While it's comforting knowing this is a common truth, it doesn't make the act of asking easier. We still have to somehow fight the resistance. We still have to open our mouths, and allow the words to flow past our lips. In last Sunday's newsletter, I wrote about why we find it hard to ask for help. Today is all about how to ask without making things, you know... feel weird. Let's dive straight in. Givers Become the GivenLong before Amanda Palmer won the support of her fans she worked on winning their trust. She gave music away for free, She took time to sign autographs, take photos, talk, listen, show up and respond to her fans. Even when she didn't feel like it. To her followers, Palmer was someone who'd given so much of herself. So when the time came for her to call in the favour, her people didn't give it a second thought. As a society we're governed by the principle of reciprocity: you do something nice for me, I'll do something nice back. For the most part, this rule is well adhered to. And through giving we build trust. Focus on becoming a giver first. And give consistently, not just as a way to get things in return, but because you genuinely want to help other people. Know What You NeedSounds obvious, I know, but sometimes we haven't thought through what we want help with. It's the reason why certain requests for help receive a lacklustre response. Just the other day I was in an online forum, and a guy was looking for someone to re-design his logo. A conversation began to unfold between him and another member. It went like this: "Hi, can someone help me with my logo?" "Sure, what do you need help with?" "Well, I got this logo back from my designer, but I'm not happy with it. It needs jazzing up a bit." "OK, but what do you mean by 'jazzing up a bit'?" "I'm not really sure. I was hoping for some suggestions." There are two possible outcomes when it comes to a request like this: Outcome 1: the guy gets a lukewarm response (if any) to his cry for help. Outcome 2: the guy ends up with a jacked up re-design of a logo he'll never use. It's hard getting the right support if you're not sure of what you want. Figure out what you need first, then ask for help. Don't Assume Someone Can't or Won't HelpNot sure they're the right person to approach? Ask anyway. They may know someone, who knows someone, who knows someone who can help. But if you allow assumptions to prevent you from asking, you'll never know. Ask the question: "do you know anyone who can help with XYZ?" Take a Deep Breath and Ask!I learned this one the hard way - telepathy doesn't work. When you're perceived as the 'strong one', the 'responsible one', 'the capable one', you give off vibes that say, "hey, I've got this. I don't need your help today, but thanks." All the while, you're struggling alone. Hoping someone will see past the persona, and lend a hand. A question I usually ask myself is "how much time could I save if I just ask for help?" That usually gets me out of my head. The worst that can happen is getting a no. Compare that to struggling alone, and it doesn't seem like such a big deal. But Be Direct and SpecificMost creators value their time. Me included. So when someone I barely know hits me with "can I pick your brain over a coffee?", it gets me feeling a certain way. I don't hear hot beverage and a friendly chat. I hear this: "Hello person I do not know, but would like to know because you seem to know things. You don't realise it yet, but I'm going to hold you hostage for one... maybe two hours while I ransack your brain, and deplete your energy. All for the price of a couple of frappuccinos." I know that sounds over the top, but my inner introvert goes full-on red flag at the mention of brain picking and the C-word. I don't even drink the stuff. It's always a good idea to provide a little meat on the bone before suggesting a trek to Starbucks. Even if the brain picking is to take place over the phone or a Zoom chat, state your needs, and be specific ahead of the call. Pre-qualify whether you're even approaching the best person. It'll save time all round. |